Business Process Outsourcing (BPO): BPO is a method of subcontracting various business-related operations to third-party vendors. It’s a strategic approach for organizations looking to streamline their operations and enhance efficiency. BPO can be segmented into back-office outsourcing, which includes services like data entry, processing services, data management, payment processing, and surveys, and front-office outsourcing, which includes services like order taking, inbound call center services, customer service support, outbound telemarketing support, and help desk support.

Recruitment Services: Recruitment services are offered by agencies or consultants to help organizations find suitable candidates for their open positions. These services can be beneficial for both large corporations and small businesses. Key aspects of recruitment services include job posting and promotion, candidate screening, interviewing, reference checking, job offer negotiation, and onboarding.